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www.webstermasison.com

faq

Got Qs?

We Got You

(01)

Can I exchange or return my order?

You can return unused products within 14 days of delivery. The item must be in sealed, original packaging and in its original condition.

(02)

Do you ship internationally?

No, not at this time. Most of our fragrances come directly from Europe. If you live in this region, it is best to purchase locally.  

(03)

Can I cancel or modify my order after placing it?

If your order hasn’t been processed yet, our team can help with changes. Contact us as soon as possible to make modifications.

(04)

How do I care for the product?

Store your fragrance away from direct sunlight and heat — a cool, dry place preserves the scent exactly as it was made.

(05)

Are your fragrance ingredients ethically sourced?

Webster Maison tries to select vendors that acquire their ingredients from ethical sources.  However, we do not control the perfume house's sources.